Booking and reminder automation for a physiotherapy clinic group
Bookings, patient records and reminders for three clinics in one automated workspace.
- clinic locations
- 3
- workflows automated
- 4
- booking and reminder integrations
- 3
- central patient workspace
- 1
The problem
A physiotherapy group with three clinics was booking sessions, keeping patient notes and chasing follow-ups by hand across several disconnected tools, which meant double-booked therapists and reminders that never went out.
What we built
We moved the operation onto monday.com: bookings that land automatically on boards by clinic and treatment type, Calendly syncing new bookings and cancellations in real time, email and text reminders, a central patient records board with role-based access, and automated follow-up and referral workflows.
The result
Booking, records, reminders and referrals now run end to end from one workspace.
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